My query is about
Select to highlight an issue that may pose a serious threat to the safety and well-being of a Passenger or your driver.
Select to raise a concern that you have been discriminated against due to a Protected Characteristic as defined by the Equality Act 2010.
Fares and Charges
Select if you have a dispute about your fare, a credit/debit card charge, a booking that you did not make, or a journey you did not take.
Late arrival or no-show of car
Select if the car did not arrive at the requested pick-up location by the requested time on the booking, or did not arrive at the requested pick up-location.
An issue with a journey
Select if you want to raise a concern regarding the standards and/or conduct of a Driver Partner and/or their vehicle.
An issue when making a booking
Select if you want to raise a concern regarding poor service that you received from the call advisor when making a booking, or if you had an issue when making a booking using an automated service such as the booking app, website, voice-recognition, or a Taxi Booker.
Select to report a road traffic incident involving a vehicle being driven by a Driver Partner.